Broadview is one of our residential care homes, based in Fareham, Hampshire. The service has been rated as Outstanding in its recent Care Quality Commission (CQC) inspection report.
Our Broadview team strives to provide the people we support with happy, fulfilling lives by promoting choice and independence. Offering person-centred support, the team empowers the people we support to participate in daily activities around the home, including meal selections.
The service’s latest inspection was completed by the Care Quality Commission (CQC) in March 2020. The report praised the team at Broadview for their approach and the amazing outcomes they achieve for the people we support.
During their inspection, the CQC assessor spoke to different members of the team, such as the Registered Manager – Alison Murray, Deputy Manager and Support Workers. They also examined various records relating to the service’s management, including policies and procedures, training data and quality assurance records.
Alison Murray, Registered Manager at Broadview, was delighted when receiving the news back in 2020. In a recent interview, she reflected on the occasion by saying, “Achieving our outstanding rating in 2020 made us feel proud, excited, and really happy when we received the news.”
Inspections occur every two-to-three years and the inspectors evaluate various aspects of the service, such as ensuring the safety of the people we support and running our teams effectively to organising documentation and evidencing outcomes.
To prepare for assessments in our services, our teams gather lots of information and documentation to ensure they have a worry-free inspection. This is ingrained into the way we work and helps our colleagues to reflect on the amazing outcomes they achieve.
Alison beamed, “Receiving an Outstanding CQC rating reflects our service’s dedication and teamwork. It also reassures those looking to work with us – they often express how impressed they are after reading our CQC report! This positive feedback is greatly appreciated and nice to hear.”
For the team at Broadview and wider Voyage Care, receiving an Outstanding rating positively affects the people we support by demonstrating their wellbeing, happiness and fulfilment is at the heart of everything we do – that’s the most important thing to us.
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If you’d like to learn more about our residential care homes and how we can support you, a loved one, or a client, complete our quick and easy enquiry form and a member of our team will be in touch!