95% of parents rated us as 8/10 or above for personalisation of the care we deliver

Every child is unique and deserves care and support to be delivered in the way they prefer.

It’s important that care reflects your child’s needs and who they are as a person too.

This is a person-centred approach and it’s fundamental to care delivery at Voyage Care. 

Listen to our clip below for a definition of person-centred care.

How we personalise care

When building a care and support plan for your child or young person, we take time to understand everything that’s important to them and you as a family.

We put what we learn into one central booklet called All About Me folders. This is a vital resource for anyone who helps to support your child and your family. It includes vital information, such as:

  • Your child’s unique complex care needs
  • How they like to be supported
  • Your family dynamics and relationships
  • Their interests and hobbies
  • The goals they want to achieve
  • Anything else that’s important

This folder is designed to grow with your child or young person. It is constantly reviewed and updated to ensure it always reflects the individual and their family. Watch our video to learn how these booklets help us provide personalised care!

Working with you and your family

We actively encourage individuals and their families to contribute to the All About Me folder so it’s full of information that matters most to you. After all, you know your child or young person better than anyone else.

We listen to parents and work with you to ensure your child or young person receives reliable, compassionate and truly personalised care.

We’re more than just a provider. We passionately care about our role in helping children and young people to lead healthy, happy and fulfilled lives.

“Parents are an integral part of care planning. They give us essential information and guidance on their child that simply can’t be captured by documents and care assessments alone.”

Yvonne Mujeri, Clinical Lead

Image of Yvonne in a purple circular ladder frame on a blue background.

Find out more

To learn more about personalised care for your child or young person, fill out our quick enquiry form or listen to our podcast episode to hear how our team delivers personalised care for 0-25 year olds in more detail.

personalised care for children and 
young people with complex care needs and their families.
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