Staff training is divided into key areas to cover a variety of complex care skills. These are bespoke to the needs of the child or young person receiving the care.

As well as mandatory and clinical training, we also complete bespoke, child-specific training and competency assessments for children and young adults. This covers a combination of specialist skills and training, tailored to the individual.

All training and competencies are based on national guidelines from the NHS, Great Ormond Street Hospital and other clinical paediatric settings. These are crucial in how we train our staff.

Mandatory complex care training

This is delivered to all staff and includes:

  • Basic life support
    (including airway and respiratory management, choking and management of acute anaphylaxis)
  • Moving and handling
    (including use of mobility aides eg sliding sheets, mobility hoists and sling safety)
Clinical complex care training

As well as mandatory training, our staff are taught clinical complex care skills such as:

  • Airway clearance
  • Documentation and record keeping
  • Incident reporting
  • Infection control and hand hygiene
  • Medication management
  • Multiple programmed invasive and non invasive ventilation
  • Nutrition and hydration
    (including the use of feeding pumps and enteral devices such as PEG/PEG-J tubes, Mic-Key buttons, nasogastric and nasojejunal tubes, gastrostomy and jejunostomy)
  • Oscillated chest Vest physiotherapy
  • Respiratory management
  • Seizure management
  • Tracheostomy care
  • Vital signs taking and monitoring
Complex care for Mimi after 11 years without
Children's Complex Care

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Children's Complex Care

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Children's Complex Care

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Children's Complex Care

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Children's Complex Care

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Adam is 22 years old. Like most young men his age, he loves watching his favourite football team and socialising ...

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Children's Complex Care

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