Phoenix House

Our Home

Phoenix House is a residential care home located in a small village in Holt near Trowbridge. Our team provide high-quality care and support for up to nine people with a learning disability, physical disabilities, cerebral palsy, epilepsy, and complex care needs.

9 bedrooms

Dining room

En-suite rooms

Nearby amenities

Sensory room

Supporting You

Our expert team empower the people we support to live happy and fulfilled lives, creating personalised care plans that are tailored to them.

At Phoenix House, we encourage the people we support to get involved in activities both in-house and out in the community including bowling, arts and crafts groups, visiting the local Safari Park and going to mini concerts!

Facilities

Our nine-bedroom bungalow has been adapted with accessibility in mind. Each en-suite bedroom features ceiling tracking hoists and adjustable beds – ideal for those with additional mobility needs!

We have plenty of communal areas including a sensory room, two-day rooms, a large open plan kitchen and a bathroom with a spa bath! Plus, each of our bedrooms even have their own private garden space!

Our Commitment to Quality

Our registered services are regulated by the Care Quality Commission (CQC) in England and the Care Inspectorate in Scotland and Wales. As a sector-leading provider, we are dedicated to delivering high-quality, safe, and effective care and support that you can trust.

Community

The people we support enjoy getting out into the local community, which helps foster their sense of independence and helps them build valuable social skills.

We are conveniently located in a National Trust village, giving us free access to the National Trust gardens – perfect for those who love exploring the outdoors!

Our Team

To ensure the needs of each individual are correctly managed, we have a team available 24/7 including as waking night team member who supports individuals throughout the night!

Our expert team receive specialist training in several key areas, such as percutaneous endoscopic gastrostomy (PEG), epilepsy suctioning, diabetes and catheter care.