Supporting you 

We are a leading provider with over 30 years’ experience in successfully supporting people across the UK with learning and physical disabilities, Prader-Willi syndrome, autism and other needs. 

Our residential care homes are carefully designed and adapted to meet the needs of every person who lives there. Specialist features in the homes can include assisted baths, ceiling tracking, hoists, sensory rooms and hydrotherapy facilities. 

We offer more than somewhere to live, this is somewhere for you to make your home. We work with you to find out your goals and how you prefer to communicate. You’ll be included in all decisions about your care and support, either directly or through your family or advocate. This could include choices about menus, activities or holiday destinations. You’ll also be involved in our staff recruitment processes to help us find the right people to work with you. 

Each home offer opportunities for you to learn new skills, become more independent and try new experiences. As well as providing a full itinerary of in-house activities, such as craft sessions, music therapy or sensory sessions, we also encourage you to become active members of the community. This can include using local shops and cafes on a regular basis, looking for volunteering opportunities and attending courses at local colleges and libraries. 

Phoenix House is close to a range of amenities and we have good links with the local community.