Heather House

Heather House, Cheshire Avenue, BIRTLEY, Tyne and Wear, DH3 2BA, United Kingdom

Key details

  • 11 bedrooms
  • Garden
  • Kitchen
  • Shops nearby
  • Spacious living room

Heather House is a residential care home, located in Birtley, Durham. Here, we provide high-quality support for 11 people with autism, challenging behaviour, epilepsy, Down’s syndrome and learning disabilities.


Our property is a two-storey home with 10 bedrooms and a separate one-bedroom bungalow. The home has lots of shared communal areas, including a spacious living room, dining room and kitchen, perfect for the people we support to learn independent living skills.

Supporting you

We are the sector leading provider with over 35 years’ experience in successfully supporting people across the UK with learning and physical disabilities, autism and complex needs.

Our home is carefully designed and adapted to meet the needs of every person who lives here. Specialist features include assisted baths, ceiling tracking hoists, sensory rooms and hydrotherapy facilities.

We offer more than somewhere to live – this is somewhere for you to make your home. We work with you to find out your goals and how you prefer to communicate so we can provide the right support for you.

We offer opportunities for you to learn new skills, become more independent and try new experiences. As well as providing a full itinerary of in-house activities, such as craft sessions, music therapy and sensory sessions, we also encourage you to become active members of your community. This can include using local shops and cafes on a regular basis, looking for volunteering opportunities and attending courses at local colleges and libraries.

The team

Our team will include you in all decisions about your care and support, either directly or through your family or advocate. This could include choices about menus, activities or holiday destinations. We also involve you in our staff recruitment processes to help us find the right people to work with you.

Our support team can help you learn new skills and try new experiences to empower you live the life you choose!

At Heather House, the people we support enjoy days out to our local open-air museum and country parks, we also have regular days out in Gateshead, Newcastle and Durham where we visit historical museums, cat cafes, theatres, our local steam train railway where they host afternoon tea on the train.

We attend events such as community discos well as trips to the cinema, the bowling alley, the local library, restaurants and cafes and picnics on nice days. Staff have been actively encouraging and assisting the people we support to our local village hall where they join in with activities including keep fit classes, bingo and table top fairs and our local gym where staff support healthy lifestyle options.

Current Vacancies

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Your local contacts

Join our team!

We are looking for caring support workers to join our team in Birtley.

If you’re looking for a rewarding job where you’ll make a difference to the lives of vulnerable people, then this could be the role for you!

We offer a great range of benefits:

  • Blue light card
  • Funded DBS check
  • Paid training and induction
  • Life assurance & pension scheme
  • Long service awards

To view our full list of available job vacancies, visit our careers website here: https://careers.voyagecare.com/current-vacancies/

Find out more

If you would like to find out more, or discuss how we can help to support you or a loved one, please contact our friendly enquiry team

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