Enhanced and Complex Care
Our enhanced and complex care services are specially designed for individuals with a learning disability and/or autistic people who also have additional needs such as mental health challenges, complex behaviours, or forensic histories.
We align support with the ‘Homes Not Hospitals’ (Transforming Care) model, and we are committed to providing services that are flexible and preventative. Our goal is to support individuals with enhanced and complex support needs in their communities, preventing unnecessary hospital admissions and enabling successful transitions from secure or inpatient settings. We help individuals live as independently as possible within their communities so they can enjoy a good and meaningful life.
Early intervention and prevention
We believe that early intervention is key to preventing unnecessary hospital admissions. We offer proactive support at critical points, whether someone is at risk of admission or transitioning back to community living.
Through crisis accommodation, we offer intensive support to individuals at risk of being admitted to hospital, providing the right care at the right time.
For people preparing for discharge from hospital or secure settings, our support in the community pathway focusses on helping them transition smoothly back into a community-based setting. This includes developing skills for independent living, fostering community connections, and ensuring housing is adapted to meet specific needs while maintaining a homely feel.
Our approach
Our model of support centres on developing personalised care plans tailored to each individual. We work closely with the people we support, their families, and local professionals to co-produce plans that consider each person’s unique circumstances, needs, and goals.
Key features of our enhanced and complex care services include:
Person-centred care plans
Person-centred care plans developed in collaboration with individuals, families, and professionals.
Crisis accommodation and support in the community
A choice of pathways that prevent hospital admissions and provide support at key transition points in an individual’s journey.
Specialist Input
Specialist input from Behaviour Support Practitioners.
Enhanced training
Enhanced training for our teams, including trauma-informed practices.
Safe and supportive living environments
Safe and supportive living environments adapted to meet individual needs.
Forensic support expertise
Forensic support expertise for individuals with complex behavioural challenges at risk of involvement with the criminal justice system.
Our aim is to provide the right support, in the right environment, at the right time, enabling individuals with enhanced and complex support needs to live fulfilling lives in the community.
More information
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