At Voyage Care, we’re passionate about putting the people we support at the heart of our care, and the results can be life changing.
Rosie lives in one of our supported living services, supported by Rotherham DCA. When she first arrived, she wasn’t quite herself. But through compassion and a deeply person-centred approach, Rosie has been given the space to rediscover who she is, grow her independence and get her spark back.
Meeting Rosie
When Rosie moved into our service, she was withdrawn and quiet. Rosie is nonverbal, but she wasn’t expressing any emotions and our team noticed she seemed completely disconnected.
Our team were worried about her behaviour, so they spent time observing Rosie closely and were committed to getting to know her as an individual. It became clear that Rosie was very distant, and her team could sense something wasn’t right.
Rosie was taking a lot of medication when she first joined Voyage Care, and our team began to wonder if this was the reason behind Rosie being so sleepy and withdrawn. They started to question the medication and if she really needed the high dosage she was taking.
Rather than accepting things as they were, the team asked important questions about Rosie’s medication levels and asked her doctors to take a closer look. They worked collaboratively with medical professionals to explore whether a different approach could improve Rosie’s quality of life.
Rosie’s Doctor agreed to reduce her medication. They took a slow and steady approach, ensuring Rosie was comfortable, and supported every step of the way.
That’s when something amazing happened, and Rosie started to become Rosie again!
Getting her spark back
Gradually, the team saw small but powerful moments of change in Rosie. She began to smile often, laugh when she was happy and she was showing her emotions more. In these moments we could see her personality starting to come back.
In just a short time we can see that lowering Rosie’s medication has changed her life.
She’s no longer shy, and she confidently shows who she is and how she is feeling. Sharing her joy, her frustrations and everything she feels in between. She communicates with the team through sounds, expressions and gestures – ensuring she’s heard in her own unique ways.
But that’s not all. Rosie is now more alert and actively involved in daily life. She’s able to join in with activities, she’s building stronger connections with her housemates and engages more meaningfully with the team that support her. She’s been given an opportunity to be herself again, and Rosie has got her spark back!
“She’s got a real spark to her! She’s funny, cheeky, and a bit stubborn sometimes – but that’s all part of who she is. It’s lovely to see her being herself and it’s all because she’s no longer held back by the medication.”
Tara, Scheme Lead
Care that makes a difference
Rosie’s story is a powerful reminder of how listening, observing and having the confidence to question “is this right?” can unlock someone’s true self.
Rosie is an example of how the right care, delivered in the right way, can truly transform a person’s life. Our dedicated and compassionate team always put the people we support at the centre of everything they do. By taking the time to really get to know each individual, they are able to notice and question when something doesn’t quite feel right and explore how they can improve the quality of life for the people we support.
Thanks to her support team, Rosie has been given a new lease of life. Her independence and confidence have grown so much, allowing her communication to become more expressive and meaningful. Rosie is now better connected to the world around her, able to show her personality, make choices and enjoy a happier, more fulfilling life.