Image of young deaf girl walking hand in hand with a healthcare assistant who is undergoing our complex care training model. They're walking through a field. On the right hand side, there is a blue framed roundal that reads, "our care is led by experienced, registered nurses" with a heart icon.

Our complex care training model, which supports how we train our staff is divided into key areas that cover a variety of complex care skills. These are designed around the needs of the child or young person receiving the care.

Our complex care training model includes:

Mandatory training

Clinical training

Child-specific training

Competency assessments

All training is based on national guidelines from the NHS, Great Ormond Street Hospital and other clinical paediatric settings. This is crucial in how we train our staff and covers a combination of mandatory and clinical skills.

This is often delivered alongside child-specific training to ensure staff have all the skills they need to support personalised care. Delivered by our experienced Clinical Nurse Educators, our complex care training model is widely considered sector-leading.

Mandatory Training

This is delivered to all staff and includes:

  • Basic life support
    (including airway and respiratory management, choking and management of acute anaphylaxis)
  • Moving and handling
    (including use of mobility aides eg sliding sheets, mobility hoists and sling safety)

Clinical Training

As well as mandatory training, our staff are taught clinical care skills by registered nurses such as:

  • Airway clearance
  • Documentation and record keeping
  • Incident reporting
  • Infection control and hand hygiene
  • Medication management
  • Multiple programmed invasive and non invasive ventilation
  • Nutrition and hydration
    (including feeding pumps and enteral devices such as PEG/PEG-J tubes, Mic-Key buttons, nasogastric and nasojejunal tubes, gastrostomy and jejunostomy)
  • Oscillated chest Vest physiotherapy
  • Respiratory management
  • Seizure management
  • Tracheostomy care
  • Vital signs taking and monitoring

Learn more about our care and support

Fill out our form below and a member of the team will be in touch to discuss how we could support your child or young person with specially trained care staff.

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