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Voyage Care are proud to be an integral part of the UK health and social care system, working in partnership with commissioners and health and social care professionals to support thousands of people to live more independently and achieve their life goals. This sense of purpose and accountability is what drives us to mirror the requirements on NHS providers to produce an annual Quality Account.

We are pleased to be sharing our second Quality Account, which covers the year to 31 March 2019. These annual reports provide an opportunity for us to demonstrate the progress we have made as well as promoting greater openness and transparency with our stakeholders.

The Quality Account reflects on what our staff and people we support have achieved in the last year and how we’ve grown as a company, including: our continued sector leading compliance ratings, the growth of our Quality Checker team and the ongoing development of our innovative Quality Questionnaire.  It also sets out our priorities for the coming year.

We are incredibly proud of all that we have achieved to date in ensuring the people we support live meaningful and fulfilling lives, but there is no complacency. We are completely committed to an ongoing programme of improvement and are excited and ambitious for the coming year.

Read our Quality Account for more details about our successes, learnings and priorities.

Never stop fighting
Brain injury rehab

Never stop fighting

Jason sustained a brain injury three weeks after his 18th birthday when he was involved in a car accident. The …

Dave’s dedication to recovery
Brain injury rehab

Dave’s dedication to recovery

Dave is a 46-year-old gentleman who joined at John Cabot house in April 2017 after incurring a brain injury. Dave …

Life after brain injury
Brain injury rehab

Life after brain injury

After sustaining a brain injury, Sharon joined us at Maeres House with the goal of becoming independent again. Her brain …

On the road to recovery
Brain injury rehab

On the road to recovery

Albert* transferred to Glasshouse from a rehabilitation centre in Derby. Albert* suffered a cardiac arrest whilst at home, he was …

Neil’s time to shine
Brain injury rehab

Neil’s time to shine

Neil sustained a brain injury in his 20’s after a road traffic accident. We were pleased to have him join …

Helping Thomas overcome his fear of animals
Autism support

Helping Thomas overcome his fear of animals

Please note: all social activities and interactions mentioned in this piece took place prior to the ongoing COVID-19 pandemic. All …

Onwards and upwards for Amy
Support to live at home
Pat’s story
Support to live at home
Our son, Wil
Autism support
Joan’s journey
Brain injury rehab
Helping Greg to eat well
Support to live at home
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