How we deliver person-centred care – Voyage Care Podcast season one round-up

For season one of our brand-new Voyage Care Podcast, we focused on the theme of person-centred care. The episodes in this season show how person-centred care is embedded into everything we do.

Each one of our speakers shared their knowledge of how person-centred care works in their areas, as well as some interesting stories and key learnings. All the episodes are now live and linked below for you to listen to!

Episode one: Jen and Christina – Person-centred care

For episode one, we heard from Jen and Christina, our Transition Managers in the South-West. They discussed what person-centred care means to them, and shared some of their favourite person-centred care stories.

Episode two: Raj and Stacey – Person-centred care and autism

In episode two, we hear from Raj, Specialism Implementer, and Stacey, Service Manager at Redcliffe House. Redcliffe House is an NAS accredited, residential care home that specialises in autism. They discuss the importance of understanding and accepting autism, while delivering exceptional person-centred care.

Episode three: Kelly and Dave – Specialist behavioural support and person-centred care

Episode three is hosted by Kelly, our SBSS Business Development Manager, and Dave, Head of Behavioural Support. They discuss Voyage Care’s Specialist Behavioural Support specialism and how it supports the Transforming Care agenda, formed in light of Winterbourne View, the BBC Panorama documentary.

Episode four: Yvonne, Valaine and Hannah – Person-centred care in Children’s Complex Care

In this episode, we caught up with Yvonne, Clinical Lead, Hannah, Nurse Manager, and Valaine, Nurse Educator at Children’s Complex Care. They explained how the Children’s Complex Care team provide person-centred care to the young people and children they support.

Episode five: Ian, Anthea, Zoe and Chloe – Person-centred care in training and recruitment

In this episode, we hear from Ian, Senior Care Trainer, and Anthea, Service Manager at Woodlands, one of our brain injury rehabilitation care homes in Middlesbrough. They’re joined by Support Workers Chloe and Zoe. They explore how person-centred care is important when recruiting and training staff.

Episode six: Anushree, Olivia and Tracey – Person-centred care in our residential care homes

In this episode, we catch up with Olivia England, Service Manager, Tracey Hurt, Deputy Manager, and Anushree Mehta, On-site Behavioural Therapist. They work at Ruddington View, our residential care homes in Nottinghamshire. They discuss what person-centred care means to them and why it’s so important.

Episode seven: Georgina and Jen – Person-centred care in our supported living properties

In this episode, we spoke to Georgina Cooper, Branch Manager of Norfolk DCA and Jen Cross, Field Care Manager. They shared how the person-centred care approach works in our supported living properties, and they’ve even thrown in a story about the legendary pop star Cher.

Stay tuned for season two

We are currently working on season two of our Voyage Care Podcast, which will be all about quality! The season will begin airing in autumn, so stay tuned for more news and teasers soon!

Our person-centred care and support

If you’re interested in learning more about our person-centred care and support, you can contact our friendly enquiry team on 0800 0353 776 or email us at

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