The people we support took some time to say thank you to our incredible staff. Watch, and learn about how their support teams have truly made a difference to their lives.
“Walk a mile in my shoes”
Mawney Road care home in Greater London discover “one size doesn’t fit all” as they walk a mile in their residents shoes. Although the team felt the residents were extremely happy, staff wanted to understand them better, find new ways to overcome the barriers that come with non-verbal communication and truly gain a 360⁰ insight.