Education is vital to every child’s development, but Jen*, who has severe physical disabilities and a life limiting illness, was missing out on hers.

Jen’s* school were unable to provide an adequate escort to travel to and from school with her, via their school transport service. Her team at Children’s Complex Care decided, with the support from her family, to take the case into their own hands!

Clinical Nurse Educator, Paula Manders approached Jen’s* school transport service and it was decided that Paula would be trained by the transport service as a cascade trainer. Paula would then have the experience to train other members of Jen’s* support team.

Paula has been able to train a further three team members at Children’s Complex Care, who can now escort Jen to school – this also covers annual leave and other absences.

Thanks to the team, Jen* is getting to school safely and is enjoying her education.

*Some details have been changed for confidentiality reasons.