We complete regular clinical assessments and package reviews to provide assurances that service delivery is clinically safe and continues to meet the needs of the child or young person.

Our healthcare assistants are assessed by a Clinical Nurse Educator. They are supported until they are confident, competent and signed off to provide high-quality complex care.

Annual competency reviews are completed with all healthcare assistants to ensure they continue to meet our quality standards. Where needed, we provide refresher training in key areas. This is to ensure healthcare assistants are consistently up to date with best practice and clinical governance.

We provide supervised clinical practice sessions for our nurses and organise external training and updates when required.

Our team also encourage all nurses to attend face to face annual training sessions with our contacts in recognised healthcare companies and NHS trusts.

Assessing and reviewing children's complex care training in action
Complex care for Mimi after 11 years without
Children's Complex Care

Complex care for Mimi after 11 years without

Mimi is Christine Ikyemtu’s youngest child. During her pregnancy, birth and even in the first few days after she was ...

Caring for Cleo’s complex care needs
Children's Complex Care

Caring for Cleo’s complex care needs

Having a baby can be a magical experience. But for new parents Jess and Charlie, it has also been the ...

Quality care for Jonathan and his family
Children's Complex Care

Quality care for Jonathan and his family

Jonathan is 25 and has a variety of complex care needs including quadriplegic cerebral palsy, scoliosis and epilepsy. To enable ...

Transition spotlight: Gwen moves out of county
Children's Complex Care

Transition spotlight: Gwen moves out of county

Gwendolyn, age five, is supported by our Children’s Complex Care (CCC) team. She was born with spina bifida and vocal cord palsy. This means ...

Adam continues to defy health barriers!
Children's Complex Care

Adam continues to defy health barriers!

Adam is 22 years old. Like most young men his age, he loves watching his favourite football team and socialising ...

Baby Eva – Complex care from birth
Children's Complex Care

Baby Eva – Complex care from birth

Eva was delivered via emergency caesarean section in November 2018. Her parents, Esther and Sam, were both full-time teachers and ...

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