How Paula found new ways to communicate

Paula lives in our home in Scarborough. She is autistic and has extremely complex needs as she is non-verbal and exhibits challenging behaviours when frustrated, angry or upset.

Her support workers, led by service manager Kelly Barnard, were inspired by our new autism specialism and introduced a range of innovative sensory activities to engage with Paula and improve her quality of life. The change in Paula as a result has been described as ‘absolutely amazing’ and staff love to see her cheeky grin.

As Paula communicates mainly through objects of reference, the team are finding ways to use her favourite objects as prompts to encourage her to try new activities and environments and reduce any anxieties.

To discourage Paula from taking other people’s drinks from them, the team successfully introduced a new routine using her favourite purple cup. She now understands that her drinks are always served in this cup, so the team are using this to work towards taking her out to cafes in the future.

They noticed that Paula enjoys the feeling of rain on her face, so recreated this sensory experience for her inside the home with bubbles. Paula giggles with delight when they burst on her face.

She also loves to feel the wind, so her team introduced colourful sheer scarves which she throws into the air so they fall gently across her face. This evolved from their observation of how much Paula enjoys throwing her cushions around the room and is a safer way for her to express herself.

Before, Paula would choose to spend most of her day sitting in the dining room when she wasn’t outside or taking part in activities. Now, thanks to an autism-specific environmental assessment and subsequent adaptations to the lounge, she uses this room and her bedroom freely each day.

Paula’s team are inspired by the positive changes in her behaviour and are finding new ways to engage her. Paula is now a much happier, calmer person and the enhanced sensory activities they introduced for her have enriched the lives of the home’s other residents as well.

(This person’s name has been changed to protect their confidentiality.)

More success stories

View all success stories >
Autism support
Autism support

First time flyer at Ling Crescent

Jackie and Helen are two people we support at Ling Crescent in Hampshire,...

Autism support
Autism support

How the autism accreditation journey has changed Zavier’s life

Since starting their NAS autism accreditation journey, the team of...

Autism support
Autism support

Our son, Bobby

Our son Bobby aged 29, moved into a Voyage Care residential home in...

Autism support
Autism support

Ben gets his first paid job

Ben Jordan is one of the people we support in Warwickshire and he...

Autism support
Autism support

Andrew’s living a better life, thanks to Mannering Avenue

Andrew, who we support in Scotland, was previously supported by another...

Autism support
Autism support

Finding Katie's culinary flair

Katie lives with learning disabilities and Asperger’s Syndrome,...

Autism support
Autism support

How Paula found new ways to communicate

Paula lives in our home in Scarborough. She is autistic and has...

Autism support
Autism support

Daniel’s hard drive towards independence

Daniel moved to Broadview, one of our specialist autism care homes...

Autism support
Autism support

Kelly's inspired by our autism specialism

Kelly Barnard, service manager at Derwent Cottage in Scarborough,...

Autism support
Autism support

"We are over the moon with the changes in Simon"

Simon is autistic and lives in West Bromwich, at one of our services...

Make An Enquiry