After volunteering for more than three years at Hinckley Day centre Ben Jordan, who has autism, was offered his first paid role with Voyage Care.
As part of Learning Disability Week, we got back in touch with him and his manager Ainsley Lewinsohn to find out how he has been getting on.
“Ben continues to thrive in his work, he has learnt to complete new admin tasks and the quality of his work continues to improve,” said Ainsley.
Ben went from a volunteer to a paid employee after carrying out a reception role and instead of employing someone else, the team thought Ben would be a great fit.
Ainsley and her team developed an outcome-based support guide to help Ben develop his skills and prepare for his interview.
She said: “Employment checks were carried out the same as any other candidate, Ben has been DBS checked and we were able to get two professional character references from his social worker and a previous manager that used to work at Voyage when Ben was a volunteer.
“We amended his job description to include roles that he was able to complete and put in work place adjustments to support Ben in his role. This role gave Ben a sense of purpose and self-worth, he thoroughly enjoys working here and his long term aim was always to access paid employment.”
As well as improving his admin skills, staff at the service have seen a real difference in Ben.
“Ben has always been a happy bubbly individual but lacks in self-confidence, in the past this has had an effect on his behaviour and wellbeing. Since being in his paid role there has been no incidences of agitation from Ben,” said Ainsley.
Three months on, he certainly seems to be the perfect guy for the job.
Ainsley said: “His main role is answering the phones and he has an exceptional professional manner that puts us in good stead with visitors, local authority and potential new referrals. He ensures that I get all my messages and makes sure I call people back.”